Dealership advertising terms
Version: 7 November 2026 (dealer-v2)
These terms govern the dealership advertising service between My Jaecoo Ltd and the business accepting them through an authorised representative. They do not change existing private-seller agreements or replace a vehicle sale contract.
1. The advertising service
My Jaecoo Ltd, trading as MyJaecoo, provides advertising space for dealerships and other genuine vehicle businesses. The business named on each advert sells the vehicle and is responsible for the advert and transaction. Buyers contact that business directly. Vehicle viewings, finance enquiries, test drives, reservations, deposits, payments, delivery and sale contracts are arranged with the selling business.
MyJaecoo is not a party to the vehicle sale contract. We do not sell or inspect the advertised vehicle, take vehicle payments or guarantee the vehicle or transaction. The selling business remains responsible for its vehicle, advert and obligations to the buyer.
My Jaecoo Ltd is registered in England and Wales, company number 16996785. Its registered office is 52 St. Austell Way, Swindon, England, SN2 2DF. Contact us at hello@myjaecoo.co.uk or through Contact MyJaecoo.
The dealership advertising service is free during the introductory arrangement recorded for your business. That record identifies the applicable terms and any agreed end date or conditions. A future paid offer will require its own communicated terms and agreement before a charge is made.
You may withdraw individual adverts through your account or end the free advertising relationship by emailing us. There is no exit charge under this free introductory arrangement. If MyJaecoo ends the whole service for your business, including when an introductory arrangement ends, the notice and reasons process in section 12 applies.
2. Your authority and business information
You confirm you are at least 18 and authorised to apply for and manage advertising for the named business. Give accurate legal, trading, address and contact information. Incorporated businesses must provide the relevant company information. A genuine sole trader or partnership can apply without inventing a company number.
Tell us promptly if business ownership, trading status, contact details, permissions or authorised staff change. Each member of staff uses their own Shopify account. Access is granted to specific businesses and branches after review. The business retains its stock records when staff access ends. Protect account credentials and report suspected unauthorised access promptly.
An access request or an account using a business email address does not itself establish permission to act. MyJaecoo may verify authority using independently obtained business contact details.
3. Verification and public descriptions
We carry out proportionate checks before approving a business profile and its authorised users. A public “Business details checked” label means we completed our recorded checks of the business details. It is not a vehicle inspection, a guarantee about a vehicle or transaction, or a guarantee of the business's future conduct. Buyers should carry out their own checks.
Only claim to be an authorised Jaecoo retailer when that status is accurate and we have recorded an appropriate check. Tell us promptly if that status or any claimed regulatory permission changes.
4. Vehicle adverts and prices
Advertise only vehicles and content you are authorised to advertise. Accurately distinguish brand-new, new and unregistered, pre-registered, demonstrator and used vehicles. Identify whether an actual vehicle is in stock or a factory order. A general model offer must not be presented as a specific available vehicle.
Publish the full cash price including VAT and all unavoidable charges where applicable. Clearly explain any optional delivery charge and any genuinely variable mandatory charge. Do not rely on a later sales conversation to disclose an unavoidable fee.
If a mandatory charge genuinely cannot be calculated in advance, show the information needed to calculate it prominently alongside the price, with the same prominence as the amount that can be calculated. Do not hide it in a later sales conversation or general description.
Keep mileage, registration status, specification, condition, finance status, write-off history, faults, damage, warranty and stock availability accurate. A warranty must not be presented as replacing buyers' statutory rights.
Give the correct selling business and branch. Public business contact details must reach that selling business. Provide accurate stock references and avoid duplicate adverts for the same stock.
5. Photographs, branding and text
You confirm that you have permission to supply and publish the photographs, logos, descriptions and other material you provide. Record who grants that permission for the business.
You grant MyJaecoo a non-exclusive permission to display that material for the advertising service, including proportionate image resizing and formatting. Public content may be found through search engines or copied by others. Use suitable public business information and avoid unnecessary personal information in descriptions, photographs and documents.
This permission does not transfer ownership of the material to MyJaecoo. You and the relevant rights holders retain ownership. Unless separately agreed, the service distributes adverts on the MyJaecoo website; search engines may index the public pages and visitors can share public advert links and preview text. We do not currently provide an affiliate syndication programme for dealership adverts. We will explain any additional distribution channels or such programme before applying it to your business.
A request to stop using material may require withdrawal of affected adverts or the business profile. We retain proportionate permission and moderation records under the privacy notice.
6. Finance and optional services
Select only services that the dealership genuinely offers. Finance-related public content, including a statement that PCP, Hire Purchase or leasing is available, requires a separately agreed lawful publishing process confirmed in writing by MyJaecoo. Finance display is disabled by default. A dealer Firm Reference Number or a business-profile approval does not by itself establish permission for MyJaecoo to communicate a financial promotion or arrange credit.
The dealership must not put APRs, monthly payments, deposits, representative finance examples, finance inducements or finance application links into vehicle or profile text without that separate process. MyJaecoo can withhold finance statements pending the required review. Our moderation is not regulatory approval; any financial-promotion or credit-broking implications must be addressed for the actual service being proposed.
MyJaecoo also operates a separate accessories shop and links to optional partner services. Buying accessories or using those services is not required to list, browse or enquire about a vehicle, does not affect an advert's ranking, and is governed by the separate terms and disclosures for that service. Those purchases are not part of the vehicle sale contract.
7. Stock management and moderation
Your authorised users can manage stock assigned to their business and permitted branches. Valid price and availability updates are recorded promptly. Material changes to a vehicle's identity, description or photographs require review before the revised material is published.
Confirm stock availability regularly. The management area flags records whose availability has not been confirmed for seven days. The normal listing period is 90 days. Renew or reconfirm the stock through the management area while the vehicle remains available. Record Reserved, Sold or Withdrawn promptly when appropriate.
MyJaecoo may request information or corrections, reject a request, pause an advert, block content or restrict or suspend a business because information is inaccurate or misleading, authority or content permission is missing, stock is unavailable or expired, content is unlawful or creates a safety or fraud concern, these terms have been breached, or a legal or regulatory requirement applies. A renewal, staff change or availability update does not reverse a moderation block or restore withdrawn content automatically.
For a restriction or suspension, we provide a statement of the specific reasons by email before or at the time it takes effect, referring to the relevant facts and grounds in these terms. If a legal or regulatory obligation prevents disclosure, we provide the information that we lawfully can. Urgent protection can require an advert or account to be suspended immediately; this is distinct from ending the whole service for a business. You can clarify the facts or ask us to reconsider through the contact details in section 1.
If a restriction or suspension is reversed, we restore the service without undue delay, subject to the advert still meeting current approval, availability, permission and expiry requirements. The notice process for ending the whole service is in section 12.
8. MyJaecoo-assisted uploads
You may authorise MyJaecoo to upload or manage adverts on your behalf. Each advert remains associated with the actual selling business and branch. You remain responsible for checking the supplied information, permissions and stock availability.
An approved employee can later receive access to the existing business stock after authority checks. Existing references and public links are retained through that handover.
9. Measurement
Where optional measurement is permitted and enabled, reports may show recorded advert views, successful advert copies, phone-link clicks, business-page views and website referral clicks. These counts can be affected by privacy choices, blockers, repeat visits, bots and technical limits. They measure recorded interest. They do not establish unique buyers, connected calls, confirmed leads or completed sales.
Share copies count successful uses of the advert copy button. They do not confirm that a message was sent or identify a recipient or sharing platform. The measurement event does not contain the copied message or the seller's contact details.
When marking a vehicle sold, an authorised seller is asked whether it sold through MyJaecoo, through another route, or whether the source is not known. We record that answer as a seller-reported outcome, not independently verified sale attribution. Reports distinguish those answers. Date filters for recorded interest do not change the stored sale outcome.
10. Access to information and records
MyJaecoo service administrators can access the application, account, permission, verification, moderation and operational records needed to provide and protect the service, as described in the Vehicle Listings Privacy Notice. Your authorised users can access your business's stock and permitted business and branch information according to their roles. Their reports cover the recorded interest and outcomes they are permitted to access, not other dealerships' private records or a service-wide private dataset.
Public advert and business-page information is available to visitors. We do not provide buyers' identities or call recordings through interest reports. Shopify, Cloudflare and the other providers described in the privacy information process data for their relevant service functions. Optional analytics is subject to the available privacy choices. Any non-essential data sharing, its purpose and the available choice must be explained in that privacy information.
Before closure, authorised users can view their permitted records and retain the information available to them. Routine portal access may end when the business relationship or a user's authority ends. After closure, contact MyJaecoo to request information you are entitled to receive, subject to lawful retention, other people's rights and security checks. There is no automatic continuing portal or export access. This does not remove applicable data-protection rights or require us to keep information beyond its justified retention period.
11. Search results and ranking
Results first depend on whether an advert remains eligible for publication and matches the buyer's filters, such as model, price, location, vehicle category, powertrain and seller type. The default order is most recent publication first so buyers can find newly published stock. Buyers may instead choose lowest cash price or lowest mileage; that selected value then determines the order. A consistent record identifier resolves matching sort values.
We do not currently offer paid priority in vehicle search results. An advert is not given preference because MyJaecoo helped upload it or because the business buys other MyJaecoo products or partner services. The same publication checks, filters and selected sort apply. Any future arrangement that influences ranking for payment will be explained before it applies, including its effect on ranking.
12. Changes to these terms and ending the service
We notify your business of proposed changes to these terms by email containing the changed text or an attached version that you can keep. Changes normally take effect no earlier than 15 days after that notice, with a longer reasonable period where the changes require technical or commercial adaptations. You can end the advertising relationship without an exit charge before the changes take effect. We do not apply changes retrospectively to remove existing rights.
The notice period may be shortened only where a legal or regulatory obligation requires a change sooner, or an unforeseen and imminent danger involving fraud, malware, spam, a data breach or another cybersecurity risk requires immediate action. We explain the reason when notifying the change. A shorter period may also be agreed expressly in writing by the business after receiving the proposed change.
You can end the service by emailing hello@myjaecoo.co.uk; you can also withdraw individual adverts through the account. We confirm closure and deal with remaining records under section 10 and the privacy notice. Ending advertising does not cancel a vehicle sale contract between a buyer and the selling business.
If MyJaecoo decides to end the whole advertising service for your business, we normally give at least 30 days' notice by email with the specific reasons. A shorter period is used only where a binding legal or regulatory obligation requires it, an imperative reason under applicable law permits it, or we can demonstrate repeated breaches of these terms that justify termination. Where a shorter period lawfully applies, we provide the reasons without undue delay unless a legal or regulatory obligation prevents their disclosure. You may ask us to reconsider or clarify the facts through the contact details in section 1.
13. Reports, complaints and liability
Use Report this advert or the MyJaecoo contact page to raise a concern. Include the advert reference and relevant facts. We review concerns and may restrict content while investigating. You can ask us to reconsider a business, access or moderation decision through the contact page.
Each party remains responsible for its own legal obligations. MyJaecoo is not automatically responsible for another user's fraud or a loss involving a vehicle or transaction merely because an advert appeared on this service. This does not exclude responsibility where MyJaecoo's own breach of contract, negligence or other breach of legal duty caused the loss, or where applicable law otherwise makes us responsible.
Nothing in these terms excludes or limits MyJaecoo's liability for its own fraud or fraudulent misrepresentation, death or personal injury caused by its negligence, or any other liability that the law does not allow us to exclude or limit. These terms do not remove a buyer's rights against the selling business.
MyJaecoo contact
https://myjaecoo.co.uk/pages/contact